Repayment collection and debt recovery are critical to the success of any lending operation. MobiTrail provides end-to-end digital tools to streamline collections, manage non-performing assets (NPAs), and accelerate recovery. Built specifically for recovery officers handling high-risk, defaulted, or delinquent accounts:
- Account Categorization & Assignment: Automatically ingests defaulted accounts and classifies them by NPA status (e.g., Special Mention Account/SMA, DRT, Suit-Filed, Legal Notice).
- Field Intelligence & Evidence Capture: Allows officers to capture geotagged customer locations, asset conditions, and collateral/inventory photos to build a documented evidence trail for future legal proceedings.
- Promise to Pay (PTP) Tracking: Log customer payment commitments with automated follow-up scheduling to ensure timely resolution.
